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Knowledge base
General
FAQ
18
How to join
How long does it take to get approved?
How do I reserve a vehicle?
What type of cars are available?
How long can of reserve a vehicle?
View all 18
How it works.
4
How does Fleet Membership work?
How much does it cost to become a driver?
Where are the cars located?
How is this different from other carshare companies?
Costs and Billing
4
How much does it cost to join?
How much do I pay for damage cover?
How do I pay each month?
What fees and fines are not included in the plans?
Reservations and Accounts
4
What if I need to pick up the vehicle earlier?
What if the car I want isn’t available?
What if I’m running late or get caught in traffic?
What if I want to change or cancel my booking?
Accident damage and liability protection
Insurance coverage?
4
Do I have insurance?
What happens if I have an accident?
What if I damage the vehicle?
What if I find damages before I check out the vehicle?
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