FAQ

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How to join
It’s easy! First, review our member eligibility policy carefully:   Member Eligibility Ages 23+ Valid driver’s license Clean background check and m...
Sat, 23 Sep, 2017 at 8:35 PM
How long does it take to get approved?
Make sure the following items are up to date and/or true.  That being so, the process can take up to 3 to 5 business days. Name as it’s shown on your lic...
Fri, 4 Aug, 2017 at 6:56 PM
How do I reserve a vehicle?
Log in online via your desktop or mobile device. Check for open schedule availability. Confirm checkout.  Remember payment is required to confirm and hold y...
Fri, 4 Aug, 2017 at 7:00 PM
What type of cars are available?
Our fleet vehicles are BMW.  However other luxury cars of other brands may come available in the future.
Fri, 10 Mar, 2017 at 11:32 AM
How long can of reserve a vehicle?
Reservations generally require a minimum of 5 hours.  Sometimes due to cancellations, short notice and shorter reserve times sometimes come available. You w...
Fri, 4 Aug, 2017 at 7:02 PM
What is the cancellation policy?
As an active Fleet Member.  Please review you member handbook or policy guide for better details regarding this.
Fri, 4 Aug, 2017 at 7:04 PM
Can I drive out of state?
No. Out of state driving is prohibited.  The vehicle operational radius is 60 miles within it pickup site location.
Fri, 4 Aug, 2017 at 7:05 PM
Who can drive the car?
Only you or another driver approved on Armada Enterprise Fleet membership can drive the vehicle during your reservation.
Fri, 10 Mar, 2017 at 11:37 AM
Who is responsible for gas?
Fuel is included! One of the responsibilities of membership is to simply make sure the fuel tank returned with a 1/2 tank. Members should not attempt to ref...
Fri, 4 Aug, 2017 at 7:09 PM
Can we transport pets?
Pets are must be crated at all times while in the vehicle. Service animals used by members or passengers with disabilities are allowed in the vehicle withou...
Mon, 17 Aug, 2015 at 8:47 AM